Culture is what takes good businesses and makes them successful organizations. Of course you need to have great technology, which we have. We also pride ourselves on addressing a clear need for our customers, which has given us the financial stability to expand. Once you have this foundation, your culture is what is going to add the special spark and engage your team. With it, your business becomes a well-oiled machine, and without it – even a great product with a strong market fit can fail.
One important part of managing growth and global expansion for Guardicore is to keep our finger on the pulse of the organization. For us, this means making sure that the strong and unique culture that we created when we were a small company starting out, remains an integral part of our organization, even as we expand. Not only does this keep our employees happy, it also speaks to our customers, making more businesses want to choose us as their security partner, creating relationships that resonate more than the competition.
We recently ran a global internal survey of our staff, asking for anonymous feedback. Our intention was to highlight the areas in which we’re doing well, and to better understand how we can improve, both as an organization and as an employer. As a part of this survey, we looked at both satisfaction and engagement.
Satisfaction vs Engagement: What’s the Difference?
For us, satisfaction means how happy our employees are at Guardicore. This could include the work environment, how interesting each employee finds their work, , their compensation, and more. An employee’s level of engagement derives from their level of satisfaction, and this refers to how connected our staff feel to Guardicore. How much will they go the extra mile for the company and for its customers? The level of engagement is heavily reliant on the culture.
The results from the survey were extremely high, which showed us that our staff know that we’re on their side, looking to take their feedback into consideration. The results helped us to see that our staff have a high level of satisfaction at work, and gave us some fantastic guidance on where we can support them further by making improvements. However, the level of engagement our employees experience was even higher. It was clear from the results that our team feel incredibly engaged.
As I believe that engagement levels are connected intrinsically to culture, identifying this culture is very important. As we grow and expand, what is the unique make-up of our culture which we need to hold on to and how can we do this?
Culture is Where the Magic Happens
If I were to summarize the Guardicore culture in four words, I would say Fun, Straightforward, Caring, and Smart. This is our ethos, but it is not written on posters. It is most strongly represented by our people. When we’re hiring new people, we look for candidates who check these boxes, people who you can learn from, but who you also love spending time with. People who are trustworthy and straightforward, and who care about their work and the people who they see every day. If candidates walk into an interview and they are fantastic at what they do professionally, but don’t seem to care, or don’t have a spark of fun – they aren’t likely to be the right choice for the position.
Cultivating this Culture at Guardicore
The level of engagement we achieve is a lot about how we support our employees in connecting with one another. Of course, we organize team bonding days, corporate events and at-work initiatives, such as volunteering day. As well as this though, we’ve seen that get-togethers are organized externally, and led by the employees themselves.
As our staff love spending time together, they arrange activities outside of working hours. We have a soccer team that was put together by our staff, a band – Layer 7, and spontaneous board game evenings that employees arrange and initiate. Our teams make plans to go out after work for drinks, or get together on the weekends for beach days and outings. We’ve found that when you recruit like-minded people, and bring together individuals who don’t just work together, but have the potential to form friendships too, the effects on engagement, productivity and success are clear to see.
Understanding the Effect of Engagement
This work culture is the magic ingredient that creates engagement in our staff. Because we’re building friendships, and not just co-working relationships, we have found that our staff is a lot more willing to go above and beyond for one another. This isn’t connected to a financial reward, or the promise of any incentives. It truly comes from a place of caring, and liking one another.
This has a powerful effect on our customers, who have a better experience working with us because we’re a cohesive team filled with people who really care. It also affects the employees themselves, because this company-wide culture means that no one is ‘just another member of staff.’ From the toast when we take on a new customer, to the long tables in the dining room where everyone eats together regardless of department or job title, the inclusive nature of Guardicore means that we’re always working with friends.
Company culture is often a product of the people who work there. The original team at Guardicore, who created the company and have been here since the very first weeks and months of the organization, are smart, fun, straightforward and caring. They hired more of the same type of people, and it’s grown from there and continues to be built around this personality. We are now 160 people strong, building the organization with these core principles at heart. The challenge we have is to keep this culture as we grow.
Does it sound like the Guardicore magic culture would be a great fit for you?
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