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We are Guardicore
With home bases in San Francisco, Boston, and Tel Aviv, we’re a global team of innovators passionate about security, and hungry to make an impact. We’re changing the way organizations protect their data centers and clouds from advanced threats – and that starts with our people. Our team boasts some of the most talented and experienced cyber security and data center experts in the field. Not to mention the Guardi-dogs. We’re always looking for new people to challenge us, inspire us, and make us better. Sound like you? Join us.
Guardicore Named Fortune’s 100 Best Small and Medium Workplaces in 2020
When it comes to upending the cybersecurity industry and being a great place to work, Guardicore, a leader in software-based segmentation has cracked the code. See how we’re making cybersecurity solutions faster, cheaper, and easier to use, and fostering a dynamic startup culture that made us a Fortune Magazine 2020 Best Small and Medium Workplace.
Open Positions
Professional Services Engineer - Dallas
About The Position
We are Guardicore. With home bases in Boston, and Tel Aviv, we’re a global team of innovators passionate about security, and hungry to make an impact. We’re changing the way organizations protect their data centers and clouds from advanced threats – and that starts with our people. Our team boasts some of the most talented and experienced cyber security and data center experts in the field. Not to mention the Guardi-dogs. We’re always looking for new people to challenge us, inspire us, and make us better.
We are growing fast and looking for an Implementation/Professional Services Engineer to work with our customers in North America.
The main responsibility of the Implementation/Professional Services Engineer is to design, plan and deliver the Guardicore solutions for large enterprises. As a PSE you will work closely with customers to provide creative solutions, and develop successful implementations. To shine in this position you must have a strong technical background (especially around networking and cyber security), be a critical thinker, and have a passion for problem solving. Great communications skills, a track record for providing high customer satisfaction and a driven work ethic are a must.
This is a position based in our Boston office, with on site customer visits from time to time.
Responsibilities/Key Tasks
- Lead the planning, installation and integration of Guardicore's product in diverse IT environments (virtual/physical/container, on-prem/public/hybrid, Windows/Linux/UNIX using modern automation and configuration tools (Ansible, Chef etc)
- Work with customers throughout a delivery project life cycle - planning, architecture (including HLD, LLD etc.), deploying and configuring state of the art Micro-Segmentation and Security platform
- Deliver advanced professional services (such as training / expansions / configurations / optimizations) according to SoW
- Train customers and partners on all aspects of the product
- Work closely with members of Support and Engineering teams to quickly resolve any client issues and drive customer post-sales satisfaction
Requirements
- A minimum of 2 years experience in customer-facing roles, supporting enterprise software, preferably in a Professional Services positions
- Hands-on experience in deploying, configuring and troubleshooting software or networking equipment - a must
- Good knowledge in two out of the three technologies: Operating Systems, Networking, Virtualization - a must
- Hands-on experience with the following is an advantage: Scripting (Bash, Python), Cloud Services Admin (AWS, Azure, Google Cloud), Config management (Chef, Puppet, Ansible, CloudFormation etc.)
- Self-starter with the ability to manage multiple projects simultaneously
- Experience collaborating with a remote/global team
- Strong communication skills and business orientation - a must
- Willing to travel periodically based on customer and business needs
