For answers to technical questions or issues, or for more information
regarding deployment, please contact our Support Team via email, phone or
the Guardicore Support Portal.
US: +1 415-200-1993
UK: +44 118 310 0896
Create and manage your support cases. Chat live with a support agent. Access the Knowledge Base and other important technical information.
Guardicore offers multiple supports tiers to address varying customer needs.
|Support Availability||0800-1700 (based on geo)||24x7x365||24x7x365 + Designated Customer Success Engineer|
|Upgrades and Fixes||(only major release and critical fixes)|
|Phone, Email, Slack and Portal|
|Root Cause Analysis|
|Regular Support and Business Review Meetings|
|Priority Case Handling by a Designated Engineer|
|Proactive Support and Personalized Alerts|
|Onsite Consultation Days|